voice
telephone systems
Unlike traditional telephone systems – based on your premises and costing a fortune to buy, set-up and run – our hosted systems provide the same service with minimal capital outlay. The technology is constantly updated and enhancements are released to our clients without the need for costly upgrades. Business continuity/disaster recovery is inbuilt.
Download our Hosted-Telephony.pdf
Read our informative guide to help you minimise the risk of telephone fraud affecting your business:
Download our Telephone-Fraud.pdf
call recording
Concert's Call Recording systems are powerful, highly-featured and simple to use. They are perfect for quality monitoring, training and compliance purposes.
inbound numbers
Concert's Inbound Numbers give you the chance of transferring incoming calls to a different number. Whether this is due to an emergency situation or part of your out-of-hours service, re-routing can be set up within minutes.
Download our 08_09_03_numbers.pdf
interactive voice response (IVR)
These are menu-driven systems, which can direct or provide information to callers without tying up your resources.
calls and lines
From single analogue telephone lines to multiple ISDN lines: transferring lines from BT to Concert will instantly save you at least 10% on your monthly line rental.
If you require new lines installing, Concert’s lead times and prices for installation are comparable or better than BT. Our dedicated team will keep you appraised throughout the process.
There will be no disruption to your business when switching to Concert.
more...
contact
- call us free on
0808 208 2400 - email us
- sign up to our
e-newsletter - fax us on
0808 208 2401
