Having trouble reading this email? Click here to view it in your web browser. Concert's hosted telephony workshop June 10, 2010 - Concert's offices, Knutsford Concert are inviting all users of our hosted telephony solutions to come for breakfast and learn how to get even more from their systems. Experience tells us that many customers who enjoy the benefits of a hosted system are still only using a fraction of its functionality. So, we're running a free morning workshop to help you learn how to make your system work harder for your business. We'll also be offering one-to-one surgeries to address any specific concerns or needs you may have. For more information or to book your place, click here. Back to top Wireman name search Many of you have been following our name search for Concert's mascot the 'Wireman'. We would like to thank you for the countless suggestions we have received, from 'Jack' to 'Lord Cabley of Tabley'. We've been spoiled for choice! The thing is we've become so used to calling our flexible friend 'The Wireman', that nothing else seems to fit. So, ladies and gentlemen, we give you The Wireman. We have donated the cash equivalent of the hamper prize to The Children's Adventure Farm Trust: www.childrensadventurefarm.org a local charity providing holidays and activities for poorly and disadvantaged children. Look out for the Wireman's appearance on ongoing communication. Dynamic and flexible he's our modern day action man. Back to top In the driving seat at Now Vauxhall Concert are pleased to welcome our latest client: leading Vauxhall dealership, Now Vauxhall. As one of the fastest growing Vauxhall dealerships in the UK, the company currently employs 160 staff in five locations across South West London, and generates an annual turnover of around £32 million. Their traditional telephone system had been causing them severe problems with many calls being missed or wrongly directed and Concert was asked to provide a fix. It was a challenge and there were moments of frustration trying to bring it all together, but we're proud to say we did it. Now, Concert's hosted telephony solution ensures all incoming calls can be correctly directed and nothing gets missed. While wallboard monitoring means the company are prepared for any eventuality. As a result Now Vauxhall has improved customer service, increased staff efficiency and significantly reduced overheads. Jon Taylor, Managing Director at Now Vauxhall said: "Concert's system has helped Now Vauxhall to improve the service experienced by our customers, making it much more likely that they will keep returning." To view the full version of our Now Vauxhall case study, click here Back to top In this issue Concert's hosted telephony workshop Wireman name search In the driving seat at Now Vauxhall Email outsourcing Have your say Contact Us Other news Email outsourcing – is it right for you? Leading IT analyst Gartner predicts that hosted services will change the way we work over the next 10 years, and that hosted email will be leading this change. If you are looking for a more cost-effective and maintenance free way to manage a business class email system, then Concert's Hosted Exchange may just be the perfect solution. For more information on Concert's Hosted Exchange service, either call us on 0808 208 2400 or visit our website: www.concertnetworks.co.uk/ pdfs/hosted_exchange.pdf. Have your say As our customers and friends we value your thoughts on all aspects of Concert's operations. And over the next few weeks we'll be sending out a link to an online survey we've drawn up. It's nothing daunting, just a few very simple questions about areas of our business we think could be better. So if you spot it in your inbox and have a moment spare, we'd really appreciate your feedback. Thanks. Contact Us To find out how Concert can help improve your business communications by using the latest technologies, call us on 0808 208 2400, email us or visit our website: www.concertnetworks.co.uk for more information. Unsubscribe Click to instantly unsubscribe from this mailing list. Send to a friend Send this email to someone you think may be interested. To find out how Concert can help improve your business communication by using the latest technologies, call us on 0808 208 2400, email us or visit our website: www.concertnetworks.co.uk for more information.