Having trouble reading this email? Click here to view it in your web browser. Customer survey and free prize draw! Last week (August 10) we emailed a survey to all of our customers, asking you to help us continue to improve our service, by answering just two simple questions. If you haven't yet given us your feedback, please help us by clicking here to complete the survey. By completing the survey, you will automatically be entered into a free prize draw to win £100 of John Lewis vouchers, or a £100 donation to a charity of your choice. Good luck! Please click here to complete Concert's customer survey Back to top How Concert transformed Enumerate's email system to guarantee 24/7 client service Concert are delighted to add financial outsourcing specialist Enumerate, to their list of happy customers. With headquarters in the UK and international offices in Italy, Singapore and New Zealand, Enumerate deliver bespoke financial outsourcing solutions to businesses worldwide. With staff representation worldwide, Enumerate are acutely aware that their success relies on maintaining 24/7 contact with their clients. It is crucial that clients can contact Enumerate at all times, independent of location. Concert provided Enumerate with a hosted Microsoft Exchange solution, which gives users remote access to email from any location via any device. With the hosting of all equipment off-site and 24/7 dedicated support, Enumerate are enjoying the peace of mind that their solution is in safe hands, leaving them to focus on their core business. "We recognise and appreciate the need for the technology to work seamlessly in our business and know how frustrating it can be when it doesn't work. Concert take a personal interest in our business and provide pain-free solutions. This alone is worth the money." Matthew Bell Managing Director, Enumerate To view the full version of our Enumerate case study, click here Back to top Date for your diary: The Children's Adventure Farm Family Fun Day - 22nd August, 1 - 4pm Booth Bank Farm, Reddy Lane, Millington (just outside Knutsford), Cheshire, WA14 3RE You may remember that Concert donated the proceeds of our Wireman name competition, to The Children's Adventure Farm. The farm fundraising manager Alistair, thanked us for our donation and invited us to look around the farm and get an understanding of how the money has been spent. This is an incredible place, providing a holiday retreat for children in the North West who are disadvantaged by illness, disability and poverty. The facilities are fantastic and include an adventure playground with equipment for disabled children, sports hall, games and music room, a multi-sensory suite, alpacas, sensory garden and more. The charity is running their annual open day and family fun day on Sunday 22nd August and would love you and your families to be there. It promises to be a superb day out for all ages with entertainment, hot food, stands, bar, face painting, bouncy castles and much more. For a copy of the invitation please email events@caft.co.uk or visit www.childrensadventurefarm.org Back to top In this issue Customer survey and free prize draw! Enumerate's remote email system Date for your diary Paperless invoicing Thank you for attending! Contact Us Other news Going green with paperless invoicing To improve efficiency and help the environment, Concert will be providing paperless invoicing. You will receive your first electronic invoice from September 2010. We will contact you shortly to ensure we have the correct email address for invoicing. Once we have this email address, we will issue invoices by email ONLY. Paper invoices will no longer be posted unless requested. Thank you for your support. The Concert Team. Thank you for attending! On June 10, Concert ran its first hosted telephony workshop at Concert offices just outside Knutsford. The session was well attended and we were delighted with the feedback. Attendee comments "Several really useful features we weren't aware of" "Nice to put names to faces" "Very informative" The feedback we received also highlighted the fact that some customers were not aware of our hosted telephony user guide. To access the user guide and other useful information, please log in to the client area on the Concert website. If you need your password to be reissued, please contact leccles@concertnetworks.co.uk. Following the success of the workshop, we will be running further events in the coming months. Information on new events will be added to our website: www.concertnetworks.co.uk, where you will be able to book your places online. Contact Us To find out how Concert can help improve your business communications by using the latest technologies, call us on 0808 208 2400, email us or visit our website: www.concertnetworks.co.uk for more information. Unsubscribe Click to instantly unsubscribe from this mailing list. Send to a friend Send this email to someone you think may be interested. To find out how Concert can help improve your business communication by using the latest technologies, call us on 0808 208 2400, email us or visit our website: www.concertnetworks.co.uk for more information.