Voice Recording

Voice Recording is a service that records telephone calls within the core telephone network.

You are able to access your recorded calls via a secure website-based search tool. Call recording files can be played via a PC, downloaded for archiving or sent as e-mail attachments. For some companies voice recording utilities are a must in order to abide by Financial Services Authority (FSA) regulations which insist that companies dealing with insurance and finance need to have voice recording facilities in place.