Risk-free customer contact technology, underpinned with reliable, high speed internet

  • Cloud-based telephony
  • Collaboration tools
  • Managed WiFi
  • High speed internet

Rated out of 5
on Google Reviews

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Current project: we're bringing businesses on Winsford Industrial Estate faster, cheaper, stronger, better connectivity, so they can carry on growing.

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Impact focused
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Supporting the North West
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Taking ownership
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Not just wires and boxes
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We focus on the end impact you'll see

We think that’s rare for comms providers. We’re so dedicated to impact though that we can commit that our services will make a difference to the businesses we work with within 90 days or it’s free. We drive impact by boosting productivity and service.

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Making a difference in our community

We work almost exclusively in the North West and particularly in Winsford, Northwich, Knutsford and Middlewich. We know there’s value in building a local business community and supporting our neighbours.

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You can rely on a familiar team to deliver on their promises

We know you might not always have enjoyed the best level of support from comms and connectivity providers. Because we’re local and focus on impact, we provide a better service. Your named support team look after you personally, from day one.

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We're more than our tech

Better places to work create better people and better people do a better job for clients. We love our team and we put them at the heart of everything we do.

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We provide a range of innovative Cloud-based communication solutions for businesses, designed to improve the way you serve your customers.

As one of the earliest adopters of VoIP technology, we’re experienced in exactly what does and what doesn’t work. Working with Concert's technical experts, you'll get:

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We’re a team of experts who’ve provided Cloud Communication technology and connectivity for more than 10 years. We’ve seen it all, tried it all and have got rid of the bits that don’t work.

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We don't do ‘one size fits all’, we know our strengths and play to them, making us experts in the field of VoIP cloud communication technology.

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Our solutions are based on best of breed technology and hardware and all our cloud services are 99.99% available and backed up by industry-leading SLA’s.

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Results focused

Our communication tools are designed to have a measurable impact, deliver insights and prove ROI. Every business is different, so we deliver tailored solutions to meet your requirements

Why choose Concert Networks

An All-In-One Affordable Solution

Through years of experience, we’ve created a truly unified communication solution

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What Our Customers Say About Us

We've worked with a variety of clients across many industries, such as:

Trusted By These Leading Organisations

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See how it works for your business

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Have a question?

Frequently Asked Questions

What are the benefits of a hosted phone system for a company?

You'll have peace of mind that you’ll always have access to the latest technology through free and automatic updates. This removes the usual expensive upgrade costs associated with traditional on-premise systems. We also include disaster recovery provisions built into the cloud, so your system will keep running even if a fire or flood strikes.

What level of in-house technical skills are required?

Concert can fully manage the setup and installation for you, and we’ll provide training for your users to ensure they can use the system properly. Because it’s based in the cloud, any changes can be made easily using online portals, or alternatively, our support team can take on implementing changes for you remotely.

Is the system expensive to install?

No. Choosing a cloud-based system removes the large upfront cost of traditional on-premise hardware, and the associated engineering costs needed to manage it. Cloud-based communication technology is the obvious choice for businesses who want to take advantage of the flexibility of a cloud software model.

Can I rely on the call or video quality?

As your calls will be routed through your internet connection, sufficient connection quality is important. We’ll ensure that you have a suitable connection for our product. We are also able to provide Leased line and Broadband products, meaning you can be assured of great voice quality at all times.

What happens if my requirements change?

A cloud-based system gives you flexibility. You pay on a per-user basis and you can scale up and down easily as your business grows or restructures, meaning that you only ever pay for exactly what you need, and can make changes to react quickly to business changes.

Can I keep my existing telephone numbers?

In the majority of cases, Concert can arrange for you to keep your existing UK landline phone numbers by porting the numbers over to our platform. The process can take a few weeks, but we’ll manage the whole process for you as part of your onboarding process.

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