<img alt="" src="https://secure.leadforensics.com/151047.png" style="display:none;">

The Expert Voice in Cloud Communications

Our customer contact technologies help progressive organisations to enhance customer experience and loyalty, by improving the flow of communication and removing obstacles that result in customer frustration.

As one of the earliest adopters of VoIP technology, we’ve experienced what does and doesn’t work and are now technical experts in the field and a trusted partner to businesses that rely on their communication systems to serve their customers. We take a ‘customer first’ approach in everything we do, from designing our cloud communication solutions to the service we provide our clients. That’s why when you call our support desk you can talk to a qualified engineer and our team are available 24/7, 365 days a year. 

So whether it’s Video Conferencing, Cloud Telephony, Contact Centre technology or a truly Omnichannel solution that you need, we’ll show you how to better serve your customers through the use of cloud communication technology.

Get in touch

Working with Concert you'll get...
We’re a team of experts who’ve provided Cloud Telephony and connectivity for more than ten years. We’ve seen it all, tried it all and have already got rid of the bits that don’t work.
Our solutions are based on best of breed technology and hardware and all our cloud services are 99.999% available backed up by industry leading SLA’s.
CONC01_About_Us_Icons_Results Focus
A Results focus
Our communication solutions are designed to have a measurable impact, deliver insights and prove ROI. Engagement plans focus on end user adoption, ensuring you get the most out of your investment.
We focus on the usability of our services by offering training packages specific to your requirements, job role specific training and ongoing user engagement programs.
We are not a ‘one size fits all’, we know are strengths and play to them, rather than expanding our service offering to broadly.
We hire people with the right attitude, expertise and enthusiasm, so that we can provide you with the highest possible level of service.
We know that the foundation of a long-term partnership starts at onboarding. We’ll tailor our proven methodology to address your business success factors when you join us to get you up and running right from the start.
Our team of support engineers are available 24/7, 365 days a year should you ever need them.
Meet our Leadership team

Neil Hollands


I set up Concert in 2004 after successfully establishing several other companies.
Read more.


Scott Armstrong

Sales and Marketing Director

I started my career at Concert in 2005 and after six years away, I re-joined the company as Head of Business...

Read more.


Steve Eno

Head of Technology

I am the technical lead here at Concert, helping to design and build solutions for our customers.

Read more.


Niki Addison

Head of People and Development

My role at Concert is to provide Business Support to the management team. I look after our people framework...

Read more.


Hayley Earlam

Marketing manager

I'm responsible for all of Concert's marketing activities which means there is lots of variety in my role.

Read more.

Get In Touch