Good Client Communication is What Makes Us Tick

We offer endless possibilities in a single communication and collaboration solution

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Rated 4.1 out of 5
on Google Reviews

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What makes us different?

As one of the earliest adopters of VoIP technology, we’re experienced in exactly what does and doesn’t work and are now technical experts in our field. This makes us a trusted partner to any business who relies on their communication systems to serve customers. We take a ‘customer first’ approach in everything we do, from designing cloud communication solutions to our overall client service. When you call our support desk you can talk to a qualified engineer, 24/7 and 365 days a year.

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Experience

We're the experts

We’re a team of experts who’ve provided Cloud Telephony and connectivity for more than 10 years. We’ve seen it all, tried it all and perfected our solutions.

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Specialism

Play to our strengths

We are not a ‘one size fits all’ company; we know our strengths and play to them all times, rather than trying to expand our range of service offerings too broadly.

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Technology

99.99% available

Our solutions are based on 'best of breed' technology and hardware and all our cloud services are 99.99% available and backed up by industry-leading SLAs.

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Usability

Easy to use interface

We focus on the usability of our services by offering training packages specific to your requirements, job role specific training or ongoing user engagement programs.

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People

Who build relationships

Our team is made up of people with exactly the right attitude, expertise and enthusiasm needed to provide you with the highest possible level of service.

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Results Focus

Prove and evidence ROI

Our communication solutions have a measurable impact, deliver insights & prove ROI. Our engagement plans focus on end-user adoption, maximising your investment.

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Onboarding

A proven methodology

We know that the foundation of a long-term partnership starts at onboarding. We’ll tailor our services to your specific business success factors from the day you join.

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Support

You can count on

Our team of support engineers are available 24/7, 365 days a year should you ever need them. We'll provide you a named point of contact in every department.

Meet Our Leadership Team

Neil Hollands

Director

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Niki Addison

Operations Director

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Steve Eno

Head of Technology

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Anja Berg

Finance Manager

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Hayley Earlam

Marketing Manager

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Manuel Dal Zotto

Technical Account Manager

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Sophie Johnson

Customer Success Manager

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Joel Davies

Technical Consultant and Installation Engineer

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Callum Robinson

Second Line Support Engineer

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Our Team and Culture

We’re a sociable lot - as well as working hard, we also like to have fun! So, what’s it like to work here each day? For us, it’s all about putting customers first; through passion, performance and personality! One thing’s for sure, there is no such thing as a typical day at Concert. We’re a fast-growing company at a very exciting stage of our development, so we can safely say that anyone who works with us is guaranteed to never be bored.

What Our Customers Say About Us

We've worked with a variety of clients across many industries, such as:

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