Rated out of 5
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As one of the earliest adopters of VoIP technology, we’re experienced in exactly what does and doesn’t work and are now technical experts in our field. This makes us a trusted partner to any business who relies on their communication systems to serve customers. We take a ‘customer first’ approach in everything we do, from designing cloud communication solutions to our overall client service. When you call our support desk you can talk to a qualified engineer, 24/7 and 365 days a year.
We're the experts
We’re a team of experts who’ve provided Cloud Telephony and connectivity for more than 10 years. We’ve seen it all, tried it all and perfected our solutions.
Play to our strengths
We are not a ‘one size fits all’ company; we know our strengths and play to them all times, rather than trying to expand our range of service offerings too broadly.
Our solutions are based on 'best of breed' technology and hardware and all our cloud services are 99.99% available and backed up by industry-leading SLAs.
Easy to use interface
We focus on the usability of our services by offering training packages specific to your requirements, job role specific training or ongoing user engagement programs.
Who build relationships
Our team is made up of people with exactly the right attitude, expertise and enthusiasm needed to provide you with the highest possible level of service.
Prove and evidence ROI
Our communication solutions have a measurable impact, deliver insights & prove ROI. Our engagement plans focus on end-user adoption, maximising your investment.
A proven methodology
We know that the foundation of a long-term partnership starts at onboarding. We’ll tailor our services to your specific business success factors from the day you join.
You can count on
Our team of support engineers are available 24/7, 365 days a year should you ever need them. We'll provide you a named point of contact in every department.
We’re a sociable lot - as well as working hard, we also like to have fun! So, what’s it like to work here each day? For us, it’s all about putting customers first; through passion, performance and personality! One thing’s for sure, there is no such thing as a typical day at Concert. We’re a fast-growing company at a very exciting stage of our development, so we can safely say that anyone who works with us is guaranteed to never be bored.
We've worked with a variety of clients across many industries, such as:
“Concert made the transition to their hosted platform easy and trouble-free, with the migration to the platform managed out of hours at weekends to minimise disruption. The benefits to our clients were immediate and our staff are taking advantage of the many assets and the flexibility of the system.”
Ross Carr, Chief Executive
Bakers Personal Injury Solicitors
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“Concert continue to provide us with first rate service and support. We have a great working relationship with them and it’s nice to know that when we call, the staff will take personal responsibility for resolving any queries or issue we may have. We would have no hesitation in recommending their services.”
Andrew Hague, Partner
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“Working with concert was very easy. The set up was simple and I didn’t have to worry about a thing. We got two great memorable local telephone numbers and I’m not sure if we would have got them if we went through another supplier. And it’s working, since set up we haven’t had to change a thing”
Mike Crompton, Managing Director
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