This is a revolution in Call and Communication Recording, as the platform is built with the concept to help every user achieve more from their calls. This is the main focus, built with complete security, reliability and unlimited scalability at its core. All recordings are captured on our infrastructure within
Read our Call Recording data sheet here.
"Concert’s hosted telephony system has given Now Vauxhall the tools we need to help provide an excellent level of telephone service. The wallboard has been an invaluable management tool, enabling us to build up an accurate picture of our incoming and outgoing calls, which help us make intelligent decisions relating to staffing and query handling, whilst giving us a benchmark for continual improvement."
Jon Taylor Managing Director, Now Vauxhall