Customer Contact 2017 Speaker spotlight – David Gilroy

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There’s just over 2 weeks to go until we host our seminar ‘Customer Contact 2017, you don’t get a second chance at a first impression’, at Great John Street Hotel in Manchester so we thought we’d share some more details on what we’ve got planned for the afternoon.

David Gilroy, Director of Stuff & Things, Conscious Solutions is our first guest speaker and here’s a sneak peek at what he has in store for us…


Topic – Sustainability: Of Brand; Of Employees; Of Clients; and of Marketing
In a world where robots may take over, where law firms are failing and online marketing is getting even harder, how does a law firm sustain itself?  There will be no recycling bins in this talk. David will share ideas on how to:

• Utilise best practices in law firm online marketing from the UK including SEO, PPC and social media
• Sustain your brand
• Retain your employees
• Up your marketing game and ultimately
• Use different tools to measure your return on investment
• Retain clients and acquire new ones.

About David:

David Gilroy is Director of Stuff & Things at Conscious Solutions. He is one of the company’s founders & has personally worked with over 300 law firms on their digital marketing strategies including website design, email marketing, lead conversion, social media, SEO, PPC and CRM.

He is an acknowledged, engaging, challenging, popular & occasionally rude presenter at legal marketing & in-house seminars all over the UK. 

In 2016 he presented 18 times to 653 people including at the popular Law Management Section annual conference at Chancery Lane.  You can watch a presentation David gave at in May 2015 on YouTube.

Comments on David’s presentations:

“A quick and belated note which will fail to adequately convey how much I enjoyed your session on Monday.  I went to a far more expensive and some might say more illustrious event yesterday with many of the top 100 law firms there and was left totally underwhelmed in comparison”.

Abby Winkworth, Partner – Marketing & Business Development


“David delivered two bespoke social media sessions for our fee earners & marketing team that exactly met the needs of our business. It was packed full of the latest trends to keep us at the forefront of delivering a proactive social media strategy. Topics were clearly presented with practical demonstrations illustrating the theory in practice. This coupled with some anecdotes ensured that it was training that you could not fail to engage with”.

Sarah Boustouller, Marketing Manager and Partner – Stephensons Solicitors LLP


 “David exudes such enthusiasm for his subject matter that the audience cannot help but feel engaged from the outset. He understood what was required of him and we saw an uptake in the social media habits of our fee earners immediately following the workshops that David provided.”

Angela Hale, Marketing Consultant, Dehns Patent & Trademark Attorneys