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Inbound Numbers

We are currently offering FREE set up and your FIRST MONTH FREE on Inbound Numbers. Click here to take advantage of this offer.

For most businesses, inbound calling is the most direct link to their customers; that’s why we provide an advanced inbound solution giving a robust and seamless customer service experience.

We have a vast amount of local and non-geographical numbers and will help you to choose the business phone numbers that best suit your company, allowing you to reach your customers wherever they are!

Our service offers low set up costs, competitive monthly service charges and simple call rate packages. Find out how our service has helped Zuba Ski to improve their call handling here.

Key features…

Our Inbound platform gives you complete control of your inbound services. Simple local and nongeographic number routing is nothing new; it’s the advanced features that separates us from the competition.

Usually only found in high end on premise solutions, our inbound platform offers a wealth of call features including:

  • A vast choice of memorable local and non-geographical numbers.
  • Quick and easy set up with low upfront costs.
  • Online control through our easy to use, intuitive portal.
  • Any time, any device - Access your Inbound Numbers from any device with an internet connection, at any time of day or night.
  • Advanced call features to help you improve client experience, including: 
    • Routing
    • Queueing
    • Recording
    • Conferencing
    • Hunt groups
    • Multi-level IVR
  • In-depth reporting and statistics, displayed in dynamic dashboards showing information such as:
    • Number of calls.
    • Abandoned calls.
    • Call duration.
    • Number of callers held in call queues.
  • Easy to budget for, low monthly cost.

Our Inbound Number service makes full service monitoring and management features available to businesses of any size, delivering on your customer contact needs no matter what your budget is.

‘Working with concert was very easy. The set up was simple and I didn’t have to worry about a thing. We got two great memorable local telephone numbers and I’m not sure if we would have got them if we went through another supplier. And it’s working, since set up we haven’t had to change a thing.’
Mike Crompton, Managing Director, Zuba Ski

Case Study

Discover how Concert helped Zuba Ski to support mobile working and ensure they never miss a call with our Inbound Number service.

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view case study

 

Want to know more?

Check out our Inbound Number brochure or view our customer case study.

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Read our Guide to Inbound Numbers...