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Business Communications
Cloud Contact Centre
Connectivity and Managed Networks
Mobile Voice & Data
BusinessVoIP
VoIP allows you to work seamlessly between desk phone, computer/laptop and mobile. At Concert, our apps give you a consistently great user experience in the exact way you prefer to work, whether in the office or on the move.
VoIP allows you to work seamlessly between desk phone, computer/laptop and mobile. At Concert, our apps give you a consistently great user experience in the exact way you prefer to work, whether in the office or on the move.
OneSpace, our video conferencing suite, creates a “virtual” or internet-based meeting space, allowing users to enter from our Polycom enterprise-grade conferencing system, or their desktop, tablet or mobile device, whatever their location.
Our fully compliant call recording software tools help you to enhance your customer relationships by capturing call content and analysing it in new and innovative ways.
VoIP allows you to work seamlessly between desk phone, computer/laptop and mobile. At Concert, our apps give you a consistently great user experience in the exact way you prefer to work, whether in the office or on the move.
Find Out More
OneSpace, our video conferencing suite, creates a “virtual” or internet-based meeting space, allowing users to enter from our Polycom enterprise-grade conferencing system, or their desktop, tablet or mobile device, whatever their location.
Find out more
Our fully compliant call recording software tools help you to enhance your customer relationships by capturing call content and analysing it in new and innovative ways.
Find out moreRated 4.1 out of 5
on Google Reviews
You can count on our technology to keep you connected to customers and colleagues at all times.
Our flexible technology lets you add users or features easily, and as you pay per user per month, you’ll always only pay for what you need.
Updates are automatic, free, and done as soon as they become available, meaning that you’ll always have access to the latest technology.
Because your system is run from the cloud, your business can stay up and running in the event of damage to your physical premises.
We’re a team of experts who’ve provided Hosted Telephony and Connectivity for more than ten years. We’ve seen it all, tried it all and have already got rid of the bits that don’t work.
01We are not a ‘one size fits all’, we know our strengths and play to them, rather than expanding our service offering to broadly.
02
Our solutions are based on best of breed technology and hardware and all our cloud services are 99.999% available, backed up by industry leading SLA’s.
03
We've made our pricing structure simple. You pay an affordable fixed cost per user, per month. And it’s easy to flex up and down to meet business demands.
04
We’re in the cloud, meaning no big hardware and maintenance costs. All you need is the internet and a headset to access our software via any device, such as a computer, or laptop.
05Our simple pricing structure means that you pay a fixed cost per user. Even our basic plans have a generous set of features and bundled minutes with unlimited talk-time between sites means you’ll never receive an unexpected bill.
06
Call us now for a quote 0808 208 2404
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You'll have peace of mind that you’ll always have access to the latest technology through free and automatic updates. This removes the usual expensive upgrade costs associated with traditional on-premise systems. We also include disaster recovery provisions built into the cloud, so your system will keep running even if a fire or flood strikes.
Concert can fully manage the setup and installation for you, and we’ll provide training for your users to ensure they can use the system properly. Because it’s based in the cloud, any changes can be made easily using online portals, or alternatively, our support team can take on implementing changes for you remotely.
No. Choosing a cloud-based system removes the large upfront cost of traditional on-premise hardware, and the associated engineering costs needed to manage it. Cloud-based communication technology is the obvious choice for businesses who want to take advantage of the flexibility of a cloud software model.
As your calls will be routed through your internet connection, sufficient connection quality is important. We’ll ensure that you have a suitable connection for our product. We are also able to provide Leased line and Broadband products, meaning you can be assured of great voice quality at all times.
A cloud-based system gives you flexibility. You pay on a per-user basis and you can scale up and down easily as your business grows or restructures, meaning that you only ever pay for exactly what you need, and can make changes to react quickly to business changes.
In the majority of cases, Concert can arrange for you to keep your existing UK landline phone numbers by porting the numbers over to our platform. The process can take a few weeks, but we’ll manage the whole process for you as part of your onboarding process.