Solutions for businesses with International Operations

Connect your global workforce with technology that crosses borders.

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International Operations

Unifying international territories is one of the most difficult parts of running an international business. Concert help you to better serve your customers worldwide, improving productivity and collaboration on a global scale. We achieve this by supporting your entire communications infrastructure across all of your international offices, ensuring you have a perfectly tailored communications solution.

Free calls between international sites Icon
Free calls between international sites

Key savings every day

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Centralise business functions

Stay in complete control

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Route calls between countries

Distance is no issue

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Unite your global workforce

Form vital connections

Our Experience… Icon
Our Experience…
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International numbers
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International call routing
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Our Experience…

Our technical knowledge and expertise has seen us support clients on a global basis for the past five years.

After our first overseas deployment in the Czech Republic, we expanded to include North America, France, Germany, Sweden and Singapore and now have a local presence in 28 countries.

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International numbers

Concert can provide local phone numbers from countries around the world, allowing your customers to contact you via familiar numbers at local rates. You can also present an international number when you call out, even if you are not located in that country.

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International call routing

You can route international numbers to any country, meaning that your team doesn’t have to be physically located in a country to support your customers there.

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Which Licence Works Best For You?

You can move a licence around, for example when staff leave or start, meaning that you don't have to think about cancelling or setting up new subscriptions on a regular basis.

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Have a question?

Frequently Asked Questions

What are the benefits of a hosted phone system for a company?

You'll have peace of mind that you’ll always have access to the latest technology through free and automatic updates. This removes the usual expensive upgrade costs associated with traditional on-premise systems. We also include disaster recovery provisions built into the cloud, so your system will keep running even if a fire or flood strikes.

What level of in-house technical skills are required?

Concert can fully manage the setup and installation for you, and we’ll provide training for your users to ensure they can use the system properly. Because it’s based in the cloud, any changes can be made easily using online portals, or alternatively, our support team can take on implementing changes for you remotely.

Is the system expensive to install?

No. Choosing a cloud-based system removes the large upfront cost of traditional on-premise hardware, and the associated engineering costs needed to manage it. Cloud-based communication technology is the obvious choice for businesses who want to take advantage of the flexibility of a cloud software model.

Can I rely on the call or video quality?

As your calls will be routed through your internet connection, sufficient connection quality is important. We’ll ensure that you have a suitable connection for our product. We are also able to provide Leased line and Broadband products, meaning you can be assured of great voice quality at all times.

What happens if my requirements change?

A cloud-based system gives you flexibility. You pay on a per-user basis and you can scale up and down easily as your business grows or restructures, meaning that you only ever pay for exactly what you need, and can make changes to react quickly to business changes.

Can I keep my existing telephone numbers?

In the majority of cases, Concert can arrange for you to keep your existing UK landline phone numbers by porting the numbers over to our platform. The process can take a few weeks, but we’ll manage the whole process for you as part of your onboarding process.

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