Automate processes in a way that improves your Client Service and Productivity...

Software Integration Tab Icon
Software Integration

Let our software do the work for you

Integrating your software can be useful for presenting and capturing client information in a way that truly informs your business strategy.

Proclaim Integration Tab Icon
Proclaim Integration

The ideal solution for Legal Firms

Integrating our tools could provide your firm law with substantial process efficiencies and an improved experience for clients.

Management Information Tab Icon
Management Information

Learn and act quickly with real-time visibility

Reports that make it easier for you to improve client experience and better manage your resources.

Let our software do the work for you Image

Let our software do the work for you

Integrating your software can be useful for presenting and capturing client information in a way that truly informs your business strategy.

find out more
The ideal solution for Legal Firms Image

The ideal solution for Legal Firms

Integrating our tools could provide your firm law with substantial process efficiencies and an improved experience for clients.

find out more
Learn and act quickly with real-time visibility Image

Learn and act quickly with real-time visibility

Reports that make it easier for you to improve client experience and better manage your resources.

find out more

Rated 4.1 out of 5
on Google Reviews

Masthead Bottom
Our Cloud Telephony platform is equipped to integrate with many leading software packages and CRM systems and automate a range of processes.

Our Cloud Telephony platform is equipped to integrate with many leading software packages and CRM systems and automate a range of processes.

At Concert, we are well aware of just how much more efficient and productive a company can become if it automates the right processes with regards to its client contact services. Integration with your software can be useful for presenting and capturing client information, with features such as click-to-dial, screen popping and reporting all offering a range of useful insights.

Having worked with clients across a variety of industries, we’ll be able to take a look at your specific business needs and advise you on the most effective process automation options, as well as helping to train your team on how best to use any related software.

We’ll show you how our solutions can help you…

Improve productivity Icon
Improve productivity

Resource your team well

Provide a personal service to clients Icon
Provide a personal service to clients

Make the right connections

Improve system usability for staff Icon
Improve system usability for staff

Easy-to-use software

Gain more leads on inbound enquires Icon
Gain more leads on inbound enquires

No more missed opportunities

Management Information

Management Information

Enjoy real-time call reporting and ‘heads-up’ dashboards

With easy to use live wallboards you can see exactly who is on a call, for how long and how many calls are waiting. Without being Big Brother about it, this is great for performance management. Gain a deeper understanding of how your business handles different customer scenarios by recording and reporting on call disposition codes.

This, along with historic reporting, allows you to react quickly, make better informed management decisions and plan resources effectively at peak times of the day and to cope with seasonal trends.

TelephoneCall us now for a quote 0808 208 2404

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.





We Won’t Spam You. None of this information is shared, sold, transferred or communicated to others. Read our Privacy Policy here.

Strip Figure